Contact the Editor

If a number on the site is out of date, write to us. If you have a tip on the venue worth pursuing, write to us. We do not accept paid placement or affiliate enquiries.

Before you write

A short note that includes the page URL and the specific paragraph or figure in question gets a faster reply than a general "your fees are wrong" message. We are usually wrong about something on any given week — being specific helps us fix it on the first round.

What we cover

• BitMEX platform features, custody architecture and Proof of Reserves.
• Spot and derivatives fee schedule changes.
• KYC and verification flow updates.
• Structural differences against other major venues.

What we don't do

• Paid placement, sponsored content or affiliate links.
• Personalised investment advice or account-management referrals.
• Direct support for BitMEX accounts — for that, contact BitMEX support directly.